And we moved here for better health care?

So, yesterday morning my mom fell. We got her off the floor alright, but once up she found she couldn't stand on her own (forget about walking). So, 911 was called, and off she went to the  nearest ER. Now, my mom's been there a couple times before (brief visits), and didn't hate the place. And I've been once - though my opinion of the place was not quite as high.

My estimation of the place is that they're probably good for GSW's and addicts shopping for pills - they are VERY free with the pain meds - but anything else is probably beyond them. I was personally offered 5 different narcotics during my visit - 3 of which I should NOT have been offered because of allergies (not that they cared, apparently, since I was the one googling the drugs on my phone). Eventually I was given some Tylenol and parked in a wheelchair in some holding area for 4 hours before being sent home with NO answers (other than that it wasn't my appendix). I considered this fairly 3rd world - have never had such a bad experience in an ER in my life. But my mom's bad experience is topping mine by leaps and bounds!

For the first 7 1/2 hrs. of her time in the ER (with no food or water for the diabetic patient!)  they kept telling her there was ¨no reason¨ to admit her, since no bones were broken, and they were going to send her home. My mom kept trying to explain that she can't go home if she can't stand well/long enough to even get into the car. At one point, some IDIOT of a 'doctor' came in and told her they were going to have to send her home because ¨Nothing's broken, so this seems to be just a chronic thing you're dealing with.¨ I was on the phone with her at the time - couldn't believe my ears! What part of "I was walking UNTIL I fell this morning." do these people not understand?!?

So eventually, (7 1/2hrs. after arriving) they tried to get her to stand with a walker (and a whole handful of people holding onto her). She couldn't (DUH! That's why she's there, geniuses!). And a full ten hours after arriving at the ER she was admitted to the hospital - still without food or water. It was about 12 hours total before anybody brought the diabetic a sandwich and some ice water! As of this writing, they have still done NOTHING about the knee (beyond the ER x-rays), so we have no idea what's wrong with it. They've taken her for ECG's (for no fecking reason - her bad heart is the most stable thing about her at this point), but not for an MRI (or something) of her KNEE. And they've put her on the cardiac diet instead of the diabetic diet - her breakfast consisted of two poached eggs (OK), and 20,000 other HIGH SUGAR, but low sodium, items. Surprise, surprise, her pre-lunch blood-sugar was 296! Feckin' IDIOTS!!

Their focus is apparently on trying to 'find' qualifying reasons to keep her for three days in the hospital so Medicare will cover a subsequent stay in rehab. Now, I don't object to the rehab idea (my mom needed another stint there BEFORE she fell), but I have the sinking feeling that it's the glorified nursing home version of the word rehab. I also find it disturbing that a) her inability to stand is not considered a qualifying reason on it's own, and; b) nobody's investigating / treating her inability to stand. I just don't want this turning into them shuffling her off to a nursing home where she never walks again!

All I know is that NOBODY from this household is EVER going back to this hospital - not even if I'm bleeding to death or gasping for air do I ever want to be taken over there.

5 comments:

Rockabilly Gypsy said...

Mention the words "lawsuit" and "medical malpractice". You'd be surprised how fast they jump into action. I've been through that (even recently!) so that's the best advice I can offer, and mean it like you'll back it the hell up! And if you need it, call me and I'll have one of the attorneys I work for call for you. Your Mom deserves to be treated well!

La Yen said...

Is there anyway that you can have her transferred somewhere else? Or have her released AMA and then take her to a different place?

Pacian said...

Holy crap! Hope it works out eventually!

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Alice.smshindi said...

I agree with Rockabilly Gypsy and it is really effective.

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